Hippy Safaris - Return & Refund Policy

At Hippy Safaris, we understand that travel plans can sometimes change. However, due to the nature of our bookings and the arrangements made with our partners (lodges, transportation, etc.), we have a specific return and refund policy. Please read it carefully before making your booking.

Payment Policy:

  • A non-refundable deposit of 40% is required to secure your booking.

  • The remaining balance is due 30 days prior to the departure date.

  • Full payment is required for bookings made within 30 days of the departure date.

Refund Policy:

  • Deposits are non-refundable.

  • In the event of cancellation, no refunds will be issued for payments made.

Alternatives and Flexibility:

While we are unable to offer refunds, we will do our best to provide the following alternatives, subject to availability and any potential costs incurred from our partners:

  • Rescheduling: You may be able to reschedule your trip to a later date, subject to availability and any price differences.

  • Alternative Itineraries: We will explore alternative itineraries or destinations that may be suitable for your needs.

  • Travel Credit: In some cases, we may offer a travel credit that can be used for future bookings with Hippy Safaris.

Important Considerations:

  • Third-Party Suppliers: Please note that cancellations or changes imposed by third-party suppliers (e.g., airlines, hotels, etc.) may be subject to their own policies, which are beyond our control.

  • Travel Insurance: We strongly recommend that all travelers purchase comprehensive travel insurance to protect themselves against unforeseen circumstances, including trip cancellation, interruption, and medical emergencies.  

  • Force Majeure: In the event of force majeure (e.g., natural disasters, political instability), we will do our best to offer alternative solutions, but refunds may not be possible.

By making a booking with Hippy Safaris, you acknowledge that you have read, understood, and agree to this Return & Refund Policy.

Hippy Safaris collects information you provide directly to us when you use our website or services, such as when you book a safari, contact us, or sign up for our newsletter. This information may include your name, email address, phone number, postal address, payment information, and any other details you choose to provide. 1 We also automatically collect certain information when you visit our site, including your IP address, browser type, operating system, 2 referring URLs, and Browse behavior. We use this data to process your bookings, provide and improve our services, communicate with you, personalize your experience, and for internal analytics. We are committed to protecting your data and implement security measures to safeguard it. We do not sell your personal information and only share it with third parties as necessary to provide the services you've requested (e.g., with tour operators or payment processors) or when required by law.